1. Eligibility for Refunds

• Return of damage and incorrect item will be acceptable when proper package opening video of delivered item is submitted •

• Damaged or Defective Products: If you receive a product that is damaged or defective, please contact us and send proper package opening video of delivered item without video editing

• Incorrect Orders: If you receive an item that is different from what you ordered, please notify us within 24 Hour and send proper package opening video of delivered item without video editing We will correct the error by sending you the correct item or processing a refund. •

2. Non-Refundable Items

• Customized or Personalized Products: Products that have been customized or personalized according to your specifications are non-refundable unless they are defective or damaged.

• Sale Items: Items purchased on sale or with a discount are not eligible for refunds unless they are damaged or incorrect.

3. How to Request a Refund

• Contact Us: To initiate a refund, please contact our customer service team at email on contact us page with your order number and details about the product you wish to return.

• Return Shipping: If the return is due to our error (damaged, defective, or incorrect item), we will cover the return shipping costs. For other returns, you will be responsible for the return shipping costs.

• Return Instructions: Once your return request is approved, we will provide you with instructions on how to return the item. Please ensure that the item is securely packaged to avoid damage during transit.

4. Processing Refunds

• Inspection: Once we receive the returned item, we will inspect it to ensure it meets our return conditions.

• Refund Timeline: Refund 5-7 working days after receiving product back

You can raise the exchange query here With in 24 Hours of Delivery. An amount of 200 Rs. (per exchange) will be charged to process your exchange. and return